What compliance frameworks and screening does Acctual implement?
Acctual’s governance and Terms describe KYC (Know Your Customer), AML (Anti‑Money Laundering), CFT (Combating the Financing of Terrorism) processes, and sanctions/OFAC screening.
How does Acctual handle stablecoin conversions according to its Terms?
Acctual’s Terms state that stablecoin conversions (for example USDC→USD) are conducted at a one‑to‑one ratio based on the stablecoin’s nominal value rather than market price.
Is Acctual registered as a money transmitter or investment adviser?
Acctual states the Services are not registered with securities or money‑transmission regulators and that the company is not registered/licensed as an investment adviser, broker‑dealer, money services business, money transmitter, or virtual currency business.
What legal entity name and governing law are specified in Acctual’s Terms?
The platform is offered by MangoDCA, Inc., a Delaware corporation, and the Terms are governed by Delaware law with arbitration provisions and a waiver of class actions.
Where are disputes and arbitration noted to occur?
Acctual’s Terms reference arbitration (a New York venue is noted) and specify Delaware courts for appeals in certain circumstances.
What user representations and responsibilities are required by Acctual’s Terms?
Users must represent they are of legal age, not located in Prohibited Jurisdictions, not politically exposed persons, knowledgeable about virtual assets, and they are responsible for their own legal and tax compliance.
What does Acctual’s Privacy Policy cover and when did it take effect?
Acctual’s Privacy Policy documents categories of personal data collected, cookie use, U.S. consumer privacy rights, opt‑out information, data retention, and security practices, and it has an effective date of October 20, 2024.
Does Acctual knowingly collect data from minors?
Acctual’s Privacy Policy states the company does not knowingly collect personal information from children under 16.
What contact is listed for privacy or support inquiries?
The Privacy Policy designates support@acctual.com as a contact for privacy-related matters.
What are Acctual’s policies regarding prohibited jurisdictions and sanctions?
Acctual’s Terms list explicit Prohibited Jurisdictions, require users not appear on sanctions lists, and state the platform may block or restrict activity to comply with sanctions and legal obligations.
What third‑party partners or dependencies are referenced in Acctual’s Terms?
Acctual’s Terms reference partner integrations and examples including Dynamic, Bridge, and Safe, and note that third‑party terms may apply.
What security measures protect my account and data?
Acctual uses standard account authentication and implements security practices described in its Privacy Policy and documentation; users should review those materials for details on access controls and data handling.
Are customer funds insured or FDIC‑covered when held by Acctual?
Acctual is not registered as a money transmitter or bank and does not represent that customer funds are FDIC‑insured; users should review the Terms and take custody or banking protections into account for their funds.
How do KYC, AML, and sanctions checks affect my account and transaction limits?
Acctual performs KYC, AML and sanctions/OFAC screening as part of its compliance program and may impose verification requirements, transaction limits, holds, or denials to comply with legal obligations.
Besides the stated 1% per‑payment fee, are there other fees I should expect?
The platform’s published fee is a 1% per‑payment invoicing fee (0% for same method and currency), but third‑party network, blockchain gas, bank, or conversion fees may also apply depending on payment method and routing.